A support voice agent with no queue.
Support Bot answers immediately, at any hour and across any number of parallel calls. It answers from your knowledge base, and when it does not know, it hands the call to an operator with the context attached.
- Success rate
- 98%Success rate
- Response time
- 0,4 sResponse time
- Wait time
- 0:00Wait time
Customers do not remember the answer. They remember the wait.
Most tickets are the same handful of questions: order status, opening hours, a return, a change of details. The team answers them for the thousandth time, while the customer with a genuinely hard problem waits in line behind them.
What Support Bot takes off you
- Order, delivery and ticket status
- The common questions from your knowledge base
- Taking a complaint and collecting the details
- Escalating to an operator with the transcript
- Absorbing peaks without a growing queue
The questions we get
From the material you give it: an FAQ, terms, a price list, procedures. It answers from those rather than from the model’s general knowledge, so it will not invent a returns policy you do not have.
On Pro and above inbound calls are unlimited and use no outbound channels. A 9 AM peak creates no queue, because there are no seats to fill up.
When the question is outside the knowledge base, when the caller asks, or on conditions you set yourself. The operator receives the call along with what has already been established, so the customer does not repeat themselves.
Simple subscription,
pay per minute.
Pick a subscription plan and pay per minute of conversation - the rate is charged from your Stripe-funded balance.
Free
An agent on your site, no card
Pro
A phone line that answers itself
Business
Dials your list, fills your CRM
The full feature table, what an outbound channel actually is, and the billing questions all live on the pricing page.
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Your first bot in 5 minutes.
Start for free.
No credit card required. Start on the Free plan and test your agent with the voice widget on your website.